SHIPPING OVER CHRISTMAS & NEW YEAR
Our warehouse will be closed from Saturday 22nd to Sunday 30th December. All orders placed during this time will be packed and shipped out Monday 31st December 2018. Please note that this is a busy time and shipping may take a little longer than usual.
We offer Free Shipping for all orders over $50 within Australia.
SHIPPING WITHIN AUSTRALIA?
- Standard Shipping flat rate $7 for all orders under $50
- Free Standard Shipping for all orders over $50
- Express Shipping is $10 for all orders under $50
- Express Shipping is $5 for all orders over $50
All orders are sent via Australia Post's Service.
Once your order is dispatched you will receive a shipping confirmation and tracking details.
If you are located outside of Australia:
- Flat Rate $15 for all orders to NZ and USA
- Flat Rate $20 for all other countries
- Delivery between 5-14 business days (shipping may take longer to some countries)
- Fully trackable
- Signature required
All international orders are sent via Australia Post Standard Tracked Shipping (5-14 business days)
Once dispatched you will receive shipping confirmation and tracking details. Once your order arrives into your country it is passed onto your local post office to complete delivery. For full tracking we recommend contacting your local post office directly if you experience any problems with the delivery of your order.
Please note that when shipping internationally that you may be required to pay customs charges or import taxes upon collection of your order. Customs charges or fees are not included or covered by PONO Probiotics and are the responsibility of the customer.
For further information, we recommend contacting your local customs office.