We offer Free Express Shipping for all orders within Australia!!

All orders are sent via Australia Post's Service and dispatched between 1-2 business days.

Once your order is dispatched you will receive a shipping confirmation and tracking details.

Australia Post is currently experiencing significant delivery delays due to limited airline capacity and government restrictions within international destinations due to COVID-19. You can track your delivery through parcel tracking, the online chatbot and the MyPost App. For the latest information about delays and impacts please visit auspost.com.au.

SHIPPING INTERNATIONALLY?

If you are located outside of Australia:

- NZ: $9.95 for 0-1kg 

- NZ: $15 for 1-2kg

**WE APOLOGISE, INTERNATIONAL SHIPPING OTHER THAN NZ IS TEMPORARILY DISABLED**

- All other countries: $20 for 0-0.5kg and $30 for 0.5-2kg

- Delivery between 5-14 business days (shipping may take longer to some countries)

- Fully trackable

- Signature required

All international orders are sent via Australia Post Standard Tracked Shipping (5-14 business days) 

Once dispatched you will receive shipping confirmation and tracking details. Once your order arrives into your country it is passed onto your local post office to complete delivery. For full tracking we recommend contacting your local post office directly if you experience any problems with the delivery of your order.

Please note that when shipping internationally that you may be required to pay customs charges or import taxes upon collection of your order. Customs charges or fees are not included or covered by PONO Probiotics and are the responsibility of the customer. 

For further information, we recommend contacting your local customs office.